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Based on 5 reviews
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Smart Part 4
I have been disappointed in the shipping times. My last order I requested & paid for 2 day shipping. I received item 7 days later. I am a booth renter, and it's not possible for me to keep stock in salon. I depend on fast shipping to accommodate my clients.
Reply:
Dear Salon Lilly,Thank you so much for your glowing 4 star rating of our Smart Part 4! We truly appreciate your continued support as a loyal customer. Your feedback helps us improve and deliver the best products to all of our valued clients.
We apologize for any inconvenience you might have faced with the shipping times on your recent order. We understand how crucial fast shipping is for salon professionals like yourself, especially when it comes to accommodating your clients. We strive to provide prompt and reliable shipping services, and we apologize for falling short of your expectations this time.
Please know that we take your feedback seriously, and we are working diligently to address any issues in our shipping process. Your satisfaction is of utmost importance to us, and we are taking immediate steps to ensure faster and more efficient shipping services in the future.
We value your business and the trust you have placed in our products. As a booth renter, we understand the importance of timely deliveries to keep your salon well-stocked and ready to serve your clients. Rest assured, we are committed to making your experience as seamless as possible.
Thank you once again for your kind words and for allowing us the opportunity to serve you. We appreciate your patience and understanding, and we look forward to continuing to provide
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1 year ago
Tape-In Part Line Hair Topper 613
I just had to warrenty this due to extreme fall out in just 3 months. hopefully my replacement doesnt have the same problems.
5 people found this review helpful.
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2 years ago
Smart Part 2
I like that pice ,but is not last long ,and small hair from scalps fathering usually ,and Client like to see pat on there scalp ,but is so hard on this pice,but I like your price and length and light .and you don’t have with or gray color which I do have clients they like with gray hair .
Reply:
Thank you so much for your great review of Smart Part 2, Nasrin! We are so glad to hear that you found the product easy to use.
We strive to make sure that everyone using our products have the best experience possible. We value your kind words.
If there is ever anything else we can do to help make your experience with Smart Part 2 even better, please don't hesitate to reach out. Thanks again for your kind words!
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2 years ago
Smart Part 2
Incredible product! It’s very comfortable to wear and the hair is so soft and natural as always from this brand. Definitely recommend for those who want some extra coverage at the top of the head, it definitely helped boost my confidence!
Reply:
Thanks so much for your 5 star rating of Smart Part 2, Em! We're thrilled to hear that you find our product so incredible and comfortable to wear. We put a lot of care into ensuring that our products are soft and natural, so it means the world to us when customers like yourself take notice. Thanks again for your recommendation - we hope our Smart Part can continue to help you feel confident.
2 people found this review helpful.
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2 years ago
Smart Part 23
It’s amazing
Reply:
Thank you so much for your five star rating of Smart Part! It's truly amazing to hear such a positive review! And we know this product can be life-changing for clients!
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2 years ago
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